Shipping Policy

Thank you for visiting and shopping at Inverse Fitness. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within the North Island of New Zealand. Should be ordered before 10:15am to qualify for Overnight Shipping.
Delivery delays can occasionally occur.

Shipment to P.O. boxes

Inverse Fitness ships to addresses within New Zealand. Option to ship internationally, please contact Steph at hello.inverse@gmail.com to do so.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Inverse Fitness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Inverse Fitness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Options to ship internationally, please contact Steph at hello.inverse@gmail.com

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.